CULTURAL COMPETENCY WORKSHOP:
  Intercultural Communication (10CD3)

PROGRAM DESCRIPTION: This program considers the various elements of culture, their impact on social perception and intercultural communication, and potential means by which differences in cultural identity may be overcome.  Attendees will participate in a number of assessments to identify their own cultural values, deepen self-awareness, and become familiar with those areas of identity that may most degrade intercultural interaction.  In addition, attendees will be offered simple tools with which to mitigate group differences so as to avoid inequity of care, treatment, and service. This program is aimed at the intermediate skill level.

FACULTY: Donna Redman, Ph.D., is currently the director of the Adult Health & Development Program in the Gerontology Program at the Arizona State University West Campus. This program is a nine-week, academically-based, community outreach service learning program for community residents working in dyad with trained students on wellness which operates in conjunction with The Mohammad Ali Parkinson's Research Center. Dr. Redman is the instructor for “Health Aspects of Aging” a 400/500 level wholly online core course for the ASU Gerontology Certificate. She is a founding member of Red Wall Consultancy, LLC which provides program design and evaluation, as well as social science research. She has served in the U. S. Coast Guard and Coast Guard Reserve for fourteen years. Dr. Redman's primary research interests are in "Subjective Well-being and Aging", "Cultural Identity and Aging", "Mind/body Relationships", and "Health Promotion Program Design".  She has taught numerous continuing education seminars on cultural diversity, as well as aging issues. 

PROGRAM OBJECTIVES:  At the conclusion of this program, participants will be able to:

• identify the various components of culture and the impact each may have on communication and dialogue in social and business settings,

• identify elements of language and the impact each may have on communication and dialogue in social and business settings,

• identify various means by which an individual may supersede diverse cultural elements to facilitate communication and equitable service/treatment.

INTENDED AUDIENCE: Psychologists, social workers, licensed professional counselors, addiction therapists, psychiatric nurses, chaplains, and other mental health professionals.

AGENDA:

8:00 AM – 8:15 AM               Registration and Sign-In

8:15 AM – 9:45 AM              Cultural Identity Survey
                                                Nature & Components of Cultural Identity
                                                Natural Errors in Communication
                                                What We Know About Culture
                                                Popular Culture Level

9:45 AM – 10:00 AM            Morning Break

10:00 AM – 11:30 AM          Intermediate, and Deep Cultural Levels
                                                Communicating Across Cultural Identities
                                                The Competency Process

11:30 AM                               Program Closure and Evaluation

CONTINUING EDUCATION STATEMENTS: The Southwest Health Professions Education Center, Inc. (SEC) certifies the above program for 3 contact hours.  A certificate of attendance will be awarded.

For 10CD3 ONLY [ APA ] -- The Southwest Health Professions Education Center, Inc. (SEC) is approved by the American Psychological Association to sponsor continuing education for psychologists. SEC maintains responsibility for the program and its content.  These programs provide 3 CE credits.

[ ASWB ] -- VA Employee Education System, Provider Number 1040, is approved as a provider for continuing education by the Association of Social Work Boards 400 South Ridge Parkway, Suite B, Culpeper, VA 22701. www.aswb.org. ASWB Approval Period: 4/7/07 - 4/1/10. Social workers should contact their regulatory board to determine course approval. Social workers will receive 3 continuing education clock hours in participating in these courses.

[ NBCC ] -- The VA Employee Education System is approved by the National Board for Certified Counselors (NBCC) to offer continuing education accreditation for National Certified and Licensed Counselors.  We adhere to NBCC Continuing Education Guidelines. The above programs are approved for 3 contact hours.  Provider #5927.

TO REGISTER: Registration fee is $55.00. Fee for full-time VA employees has been covered by Carl Hayden VAMC co-sponsor, in honor or Social Work Month. Includes break refreshments and course material.  Credit card registrations may be faxed to (928) 776-6137.  Seating is limited. Registration is not complete until payment received. (There are a limited # of slots for non-Phx VA employees and for private sector persons.)  Refunds, minus a $15 processing fee, will be made until thee days prior to the program.  No refunds will be made after this date.  There will a $20.00 processing fee for returned checks.
Confirmation letters will not be sent.

BEHAVIORAL HEALTH ETHICS; and
STRENGTHENING EGO BOUNDARIES (10EI3)

PROGRAM DESCRIPTION:  This program will begin with a discussion of current behavioral health ethics and standards for the State of Arizona, as well as State law requirement applicable to licensed professionals. There will be an overview of minimum practice standards in regard to documentation in clinical records, as well as discussions of the most frequent occurring problematic areas wherein licensed professions experience ethical dilemma difficulties leading to the highest number of practice violations.

As part of the ethical commitment to our profession, mental health clinicians understand the importance of developing, nurturing, and maintaining health ego boundary between themselves and their clients. In the field of mental health, clinicians put into practice their professional skills, clinical techniques, compassionate empathy, and caring concern for clients. Inherent to serving clients in this capacity, various stresses can “bring out” behaviors in us that leave us vulnerable to potential Boundaries violations.  This training will provide models for clinicians to develop, nurture, strengthen, and maintain healthy ego boundaries, to insure prevention of Boundaries violations.  

This program is aimed at the intermediate skill level. 

FACULTY:  Debra Rinaudo, JD, has been Executive Director of the Arizona Board of Behavioral Health Examiners since 1999. Ms. Rinaudo has previously served as Executive Director of the Arizona Hospice Organization, as staff council to the Senate Judiciary Committee in Washington State, and as a Commercial Litigator for Perkins Cole in Seattle, Washington.

Wayne P. Sisson, M.A., is currently Associate Director of Southwest Health Professions Education Center, Inc./VA Employee Education System, Prescott Center (SEC/EES) at the Northern Arizona VA Healthcare System in Prescott, Arizona.  Prior to joining that program, he was an addiction therapist at the VA Medical Center's inpatient Substance Abuse Treatment Program from 1980 to 1994.  He was also the program director and addiction therapist at La Casita, Inc., a residential alcohol treatment center in Tucson, Arizona from 1978 to 1980, with a total of 18 years experience in substance abuse treatment.  Mr. Sisson has presented numerous continuing education programs on staff-patient boundaries, substance abuse, co-dependency, depression, and communication skills.

PROGRAM OBJECTIVES:  At the conclusion of this program, participants will be able to:

• discuss current behavioral health ethics and standards, 

• discuss minimum practice standards for documentation in clinical records, 

• identify problematic areas where ethical dilemma difficulties and practice violations often occur,

• identify specific techniques to maintain a healthy ego boundary,

• utilize self-assessment procedures to monitor one’s ego boundary,

• discuss how to “detach” from the client while “being-fully-present” with the client.

INTENDED AUDIENCE: Social workers, licensed professional counselors, addiction therapists, and other behavioral health professionals (only for Carl T. Hayden VA Medical Center staff).  

AGENDA:

1:00 PM – 1:15 PM         Registration and Sign-In

1:15 PM – 3:15 PM         Behavioral Health Ethics
                                           Presenter: Debra Rinaudo, JD, Executive Director, AzBBHE

3:15 PM – 3:30 PM         Afternoon Break

3:30 PM – 4:30 PM        Ethics: Preventing Boundaries Violations
                                          Presenter: Wayne Sisson, MA

4:30 PM                           Program Closure

CONTINUING EDUCATION: The Southwest Health Professions Education Center, Inc. (SEC) certifies this program for 3 contact hours.  A certificate of attendance will be awarded. 

[ ASWB ] -- VA Employee Education System, Provider Number 1040, is approved as a provider for continuing education by the Association of Social Work Boards 400 South Ridge Parkway, Suite B, Culpeper, VA 22701. www.aswb.org. ASWB Approval Period: 4/7/07 - 4/1/10. Social workers should contact their regulatory board to determine course approval. Social workers will receive 3 continuing education clock hours in participating in this course.

[ NBCC ] -- The VA Employee Education System is approved by the National Board for Certified Counselors (NBCC) to offer continuing education accreditation for National Certified and Licensed Counselors.  We adhere to NBCC Continuing Education Guidelines.  This program is approved for 3 contact hours.  Provider #5927.

TO REGISTER: Registration fee is $55.00. Fee for full-time VA employees has been covered by Carl Hayden VAMC co-sponsor, in honor or Social Work Month. Includes break refreshments and course material.  Credit card registrations may be faxed to (928) 776-6137.  Seating is limited. Registration is not complete until payment received. (There are a limited # of slots for non-Phx VA employees and for private sector persons.)  Refunds, minus a $15 processing fee, will be made until thee days prior to the program.  No refunds will be made after this date.  There will a $20.00 processing fee for returned checks.
Confirmation letters will not be sent.

Please Check Box of Each Course You Are Registering For:
INTERCULTURAL COMMUNICATION (10CD3) $55; VA Employees $0
BEHAVIORAL HEALTH ETHICS; &  (10EI3) $55: VA Employees $0

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