PROGRAM DESCRIPTION:  This program considers the various elements of culture, their impact on social perception and intercultural communication, and potential means by which differences in cultural identity may be overcome.  Attendees will participate in a number of assessments to identify their own cultural values, deepen self-awareness, and become familiar with those areas of identity that may most degrade intercultural interaction.  In addition, attendees will be offered simple tools with which to mitigate group differences so as to avoid inequity of care, treatment, and service. This program is aimed at the intermediate skill level.

FACULTY: Donna Redman, Ph.D., is currently the director of the Adult Health & Development Program in the Gerontology Program at the Arizona State University West Campus. This program is a nine-week, academically-based, community outreach service learning program for community residents working in dyad with trained students on wellness which operates in conjunction with The Mohammad Ali Parkinson's Research Center. Dr. Redman is the instructor for “Health Aspects of Aging” a 400/500 level wholly online core course for the ASU Gerontology Certificate. She is a founding member of Red Wall Consultancy, LLC which provides program design and evaluation, as well as social science research. She has served in the U. S. Coast Guard and Coast Guard Reserve for fourteen years. Dr. Redman's primary research interests are in "Subjective Well-being and Aging", "Cultural Identity and Aging", "Mind/body Relationships", and "Health Promotion Program Design".  She has taught numerous continuing education seminars on cultural diversity, as well as aging issues. 

PROGRAM OBJECTIVES:  At the conclusion of this program, participants will be able to:

• identify the various components of culture and the impact each may have on communication
  and dialogue in social and business settings,

• identify elements of language and the impact each may have on communication
  and dialogue in social and business settings,

• identify various means by which an individual may supersede diverse cultural elements
  to facilitate communication and equitable service/treatment.

INTENDED AUDIENCE: Social workers, licensed professional counselors, addiction therapists, and other mental health professionals.  

AGENDA:

1:15 PM – 1:30 PM           Registration and Sign-In

1:30 PM – 3:00 PM            Intercultural Communication In This Society
                                             Model For Mastering Intercultural Communication (Staircase And Process)
                                             Traditions, Norms, Beliefs & Values
                                             Cultural Elements: Acquisition, Expression, & Differences

 3:00 PM – 3:15 PM          Afternoon Break

 3:15 PM – 4:45 PM          Ethnic Identity Conceptualizations
                                             Acculturation And Enculturation
                                             Body Language, Boundaries, Symbols, And Signs

 4:45 PM                             Program Closure

CONTINUING EDUCATION: The Southwest Health Professions Education Center, Inc. (SEC) certifies this program for 3 contact hours.  A certificate of attendance will be awarded. 

[ NBCC ] -- The VA Employee Education System is approved by the National Board for Certified Counselors (NBCC) to offer continuing education accreditation for National Certified and Licensed Counselors.  We adhere to NBCC Continuing Education Guidelines.  This program is approved for 3 contact hours.  Provider #5927.